Customer Service

The MoneyGuide Support Team is committed to your success through implementation and beyond.

Live Support

An award-winning, highly trained support team is available to help answer your important MoneyGuide questions. Our unmatched level of service and support ensure that you get the most value from your subscription - and it's complimentary.


Available: Monday - Thursday 9:00 AM - 6:00 PM ET | Friday 10:00 AM - 6:00 PM ET | View Holiday Schedule

Chat Hours: Monday - Thursday 8:00 AM - 6:00 PM ET | Friday 10:00 AM - 6:00 PM ET

The Faces Behind Your Support

9 out of 10 times, when you contact us, you are connected to a real person (no robots here) and not an automated system or answering machine.

Ever wonder about that person on the other end of the phone? Go behind the scenes to see how we provide you with superior service.

We've Got Your Back.


Live Call Rate


Average Customer Satisfaction Score

Let's build plans together.

Try It Today
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